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  1. Florian Bauer
  2. Open Graph Protocol
  3. Tuesday, September 05 2017, 03:13 PM
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Hello,
just bought and installed the extension, but I cannot select any image in an article, it is greyed out and nothing happens when I try to choose an image! Why??
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Ahsan Ahmed Shovon Accepted Answer
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Hi Florian,

Which Joomla version are you using? In Joomla 3.7.2 or upper version there is a conflict with isis template media.php file. we fix this problem already our support engineer is now in holly day and it may take two days max.
We will get back to you soon.

If you kindly provide a temporary admin details we will check and fix your problem ASAP.


Regards,
A Shovon
JoomlaKave Support Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 1
Florian Bauer Accepted Answer
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I am using the latest version 3.7.5.
I was just wondering, there is another thread and more than one month ago, you annouced that it will be updated soon...
I added the credentials in the site details
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 2
Ahsan Ahmed Shovon Accepted Answer
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Hello Florian,

The admin access that you send is not working. It's says
"Warning
Login denied! Your account has either been blocked or you have not activated it yet."

Please fix this and let us know.

Regards
A Shovon
From
JoomlaKave Support Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 3
Florian Bauer Accepted Answer
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sorry, it is activated now!
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 4
Ahsan Ahmed Shovon Accepted Answer
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Hi Florian,

It's just a simple conflict with joomla admin isis template.
Just using your c-panel and rename a file then check this issue.
The file location is administrator->templates->isis->html->layouts->joomla->form->field then rename the media.php file. This will not effected anything. So don't worry about it.


If you are not able to do that, please provide FTP access or C-panel access throw site details or private message.

Hope this problem you are facing that not happen at all.

If your problem is solve please resolve this post. Thanks.

Regards
A Shovon
From JoomlaKave Support Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 5
Florian Bauer Accepted Answer
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ok, but would it get added again during the next joomla update?
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 6
Ahsan Ahmed Shovon Accepted Answer
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Rename it again.

We are trying to solve this problem as soon as possible. we release it in next version of this.



Regards
A Shovon
JoomlaKave Support Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 7
Florian Bauer Accepted Answer
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yeah, but I don't want to have to think about it on every update. So a fix for this component would really be appreciated. Does it use the standard joomla update notification, when there is a new version available?
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  1. more than a month ago
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  3. # 8
Ahsan Ahmed Shovon Accepted Answer
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Yes it use the standard joomla update notification. So when the next version release you will notified.
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 9
Florian Bauer Accepted Answer
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ok. Now I have another problem:
I set an OG description and OG image as default (if nothing is set in an article itself), and set a different image in an article. I now can see two OG-image-tags in the source code of the article and facebook only uses the second one, which is the default-image. how can I get it to use the dedicated image of the article?
you can see it here:
http://www.oneworldfilmclubs.at/the-wait
http://www.oneworldfilmclubs.at/the-wait" >https://developers.facebook.com/tools/debug/sharing/?q=http://www.oneworldfilmclubs.at/the-wait
scraping again doesn't help...
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 10
Florian Bauer Accepted Answer
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sorry, I think I got it. I had to switch to single image in the plugin options
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 11
Florian Bauer Accepted Answer
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I found another problem with the image path!!
modify image path in the plugin settings is set to "no". If I choose an image, it gets inserted with another "/images" in the path which of course returns in an 404. So, if I choose http://www.oneworldfilmclubs.at/images/stories/filme/thewait/the_wait_6.jpg I end up with http://www.oneworldfilmclubs.at/images/images/stories/filme/thewait/the_wait_6.jpg in the source code.

If I set modify image path to yes and try "/" or "/images" I always end up with a nonworking path to the image.
My only workaround is to select the image and then manually delete "images/" from the path...

but this is of course unacceptable!

Please update the component/plugin soon!

thank you
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 12
Florian Bauer Accepted Answer
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and another problem!
It does not take the default OG tags, that I set in the component options, that should be present if there is nothing set in the individual article.
If you don't update the extension very soon, I demand my money back, as it just does not do what it promises.

I had to deactivate the extension completely for now

thank you
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 13
Ahsan Ahmed Shovon Accepted Answer
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Hi Florian,

We just fixed the image issue and default tags issue. now everything is working fine. We have disabled plugin and component from Extension->Manage.
Please enable them and check.

Let us know if there is any problem.


Regards
A. Shovon
JoomlaKave Support Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 14
Florian Bauer Accepted Answer
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No, it is not fixed!
http://www.oneworldfilmclubs.at/the-wait has individual tags set, the image-path now has two slashes // and facebook is complaining about the image either being too large (more than 8mb) or the server being too slow, which is not the case. I think it has to too with the path https://developers.facebook.com/tools/debug/sharing/?q=http%3A%2F%2Fwww.oneworldfilmclubs.at%2Fthe-wait

and this article http://www.oneworldfilmclubs.at/best-practice-projektwoche has no individual tags set, it should use the default tags, which it does not. the description set as default would be ("Kino und Film sind für dich mehr als Hollywood und Popcorn?Aber das letzte Kino im Ort hat zugesperrt oder zeigt keine guten Filme? Dann bist du bei uns richtig – wir unterstützen Jugendliche kostenlos mit preisgekrönten Filmen, In­formationen, Kontakten, u.v.m.Gründe deinen eigenen Filmclub.";)

So, please review your fix.
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 15
Ahsan Ahmed Shovon Accepted Answer
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Hi,

We have checked and fixed all issues you mentioned. Please check.

But one thing. If you do not set OG tags to any article, It will automatically get Article title,description, image as OG tags. It will not take default tags.
If you do not set OG tags to any article, and that article does not have any description, then it will take default description as OG tags. This is natural.

Please check and let us know.


Thanks

A. Shovon
Joomlakave Team
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 16
Florian Bauer Accepted Answer
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You mean the default OG-Tags are not the general tags, that will be used if there are no individual tags set? I am looking for exact this function, to have better control over the articles without individual tags! I want to use the default tags on ALL articles without individual tags, otherwise the default tags would not make any sense. Or did I miss something?
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 17
Ahsan Ahmed Shovon Accepted Answer
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Hi

Thanks. So you are saying. If you do not set OG tags to any article, It should get Default OG tags automatically, right?

But we are saying, Our OG works with three possibilities/methods -

1. Get custom og tags that you put to individual article.
2. Get OG tags automatically from article title, description ... etc, if you do not set custom Og tags to them.
3. If you do not set Og tags and if your article does not have image and description, then it will take og tags from default configuration.

So this is how our extension works. Default Og tags are for your site Home Page and other pages (not articles )

Now what do you want? Do need customization like you wanted? if possible we can do that.

Please let us know.

A.Shovon
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 18
Florian Bauer Accepted Answer
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Well, my client is asking for this features. They want to use intro-images, but they could be different than what they want to use as sharing image. They want better control over what facebook is using in the sharing dialog.
They have almost 1000 articles in their site and don't want to change every one of them. So they thought: "we want default image and description, that is used for every page (multiple or single article) and only if we define individual tags, they should be used."

do you think this is possible?
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 19
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Hi,

This is Rion K from joomlakave. Yes this is possible to make for you. To understand better, i recommend to discuss over skype.
It would be faster and better to understand each other.

My Skype: Zobair.khondaker

Please add me at your skype. (Available on UTC+6, Bangladesh Time. 11am to 8pm)


Thanks
Rion K
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  1. more than a month ago
  2. Open Graph Protocol
  3. # 20
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