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  1. Glen Pavelich
  2. Secure PDF Embedder
  3. Thursday, February 08 2018, 09:47 PM
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I have installed the secure pdf embedder on my Joomla site.
I have the links to the pdf pages here

https://www.prairiechristmastrees.org/growing-information/growing-christmas-trees
See example: site planning. on the right column.

I then go to this page but get an error. See:
https://www.prairiechristmastrees.org/component/content/article/19-grower-manual/23-site-planning

Please, what do I need to do.
AND ALSO - where do I set that it is not printable??
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Ahsan Ahmed Shovon Accepted Answer
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Hi Glen,

The secure PDF embedder is not working for several reasons like -

1. if your PDF link is invalid
2. If you cannot put shortcode correctly
3. If your site domain holds (www.) and some other reasons

We think you have number 3 reason. Your server has www.
That's why the PDF is not working on your site.

Regards
A Shovon
Joomlakave Support Team
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  1. more than a month ago
  2. Secure PDF Embedder
  3. # 1
Glen Pavelich Accepted Answer
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So is this fixable? Do I add the www someplace?

Or does this make the plug in not usable.

Glen
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  1. more than a month ago
  2. Secure PDF Embedder
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Hi,

Yes there is solution for this error. Can you please send us a temporary admin access of your site? We need to be sure, for which reason this is happening.

Please let us know,

Thanks

Rion K
JoomlaKave Team
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  1. more than a month ago
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  3. # 3
Glen Pavelich Accepted Answer
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I unloaded the extension and will have to reload it again. Can you tell me the fix please.
I also may have your country geoblocked so please tell me what it is please.
Will the extension for sure block printing and downloading even usinig Firefox, since I've learned that Firefox does not comply with the protections set up using Adobe Acrobat 'protect'.
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  1. more than a month ago
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Glen Pavelich Accepted Answer
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OK - I reloaded the program and was sure to put the www into the pdf field, BUT attached is the results of the embedded file.
It still shows a print icon and a download icon.... both of which work.
How is this extension offering protection? It seems it is no different than the version that simply embeds. I do have the option to allow download set to NO.
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  1. more than a month ago
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Ahsan Ahmed Shovon Accepted Answer
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Hi,

Please see this attached image first. It's an option in plugin backend.

Save and close the plugin backend.

After save reload frontend, if it's not secure please clear browser cash and reload again or try browser incognito mood.


Regards
A Shovon
Joomlakave Support Team
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  1. more than a month ago
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Glen Pavelich Accepted Answer
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None of that works.
If you go to this page
https://www.prairiechristmastrees.org/growing-information/grower-manual

and click on one of the two links:
Site Preparation
Site Planning

which are in the article
You will see that they are both printable and downloadable using Firefox

And in internet Explorer
There is still the issue of server errror

Even on the ipad the print or download icon appears.

Please try this
thanks
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  1. more than a month ago
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Glen Pavelich Accepted Answer
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Also - What is your country. I may have you geoblocked.
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  1. more than a month ago
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Ahsan Ahmed Shovon Accepted Answer
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Hi,

We are from Bangladesh but we can see the link that you send.

The pdf is fully secure checked all the browser.

Please check again and let us know.

Make sure your browser cache is clear.

Regards
A Shovon
Joomlakave Suppor Team
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  1. more than a month ago
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Glen Pavelich Accepted Answer
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Yes I am seeing that it works on my computer with Windows 8, and it works on my computer with windows 10 in both IE and Firefox, but it doesn't work on my computer with Windows 7 when viewed using FireFox. See attachment. I did a complete clean up on the computer but it still shows. It works properly using firefox incognito however, but not without it.
Any fix for this?
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  1. more than a month ago
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