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  1. Abraham
  2. Document Embed Plugin (Shortcode Based)
  3. Friday, July 06 2018, 06:24 PM
  4.  Subscribe via email
i have installed latest plugin. and get above error. Hope you have fix. also when i log in then I do not get my download's and i see i have 3 orders for the same. I like to know if you will reimburse me for at least the latest purchase.

This happens on https://thetuscanyresort.com/the-tuscany-corner/blog/entry/where-when-how-ezine.html

I have commented out the code. let me know how to proceed.
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Hi,

We will check the plugin for fixing.

But we did not understand the issue you are having problem with the order.
Did you order three times same extension ?

Please explain in detail.

Thanks

Rion K
JoomlaKave Team
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Hi Rion,

Hope you have a fix soon. If you look in my orders you will see 3 times an order for the same embed plugin. I do not understand why i had to purchase again, as I paid you 3 times now. Hope that clarifies the issue and look forward to my refund.
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Hi,

Got your point. Please let us know your order email, or order numbers(all orders). We will check. The plugin is being tested.
We will let you know tomorrow.

Thanks

Rion K
JoomlaKave Team
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here are the 3 order numbers. Thank you for fixing the issue.
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Hi,

We have checked the plugin, it's working fine at latest joomla. We have to check why it's not working at your site.
Can you please send us a temporary admin access of your site ?

Please let us know

Thanks

Rion K
Joomlakave Team
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Updated Site Details & Credentials
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Also your site SSL no longer works, just so you know
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Any news on this issue and I did not yet get reimbursed yet.
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Hi,

Apologies for the delay.

For technical complexity we lost your support thread. that' why we could not reply.
Are you still looking fir this support?
Would we login at your site acnd check ?

Please let us know

Thanks

Rion K
Joomlakave Team
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